Lab Repair Services

We stand behind our promise to repair your equipment right the first time. That is why EVERY repair order comes with our industry leading 120-day GUARANTEED warranty.

All repair products must pass an inspection, upgrade and update checklist performed by our very own in-house Certified Support Staff. This includes testing under a variety of conditions to ensure that electronics, connectivity ports, memory configuration, firmware/software and electronic components perform to our standards.

A+ Checklist

1. Check Cosmetic Appearance Repaint as necessary
2. Open Chassis - Inspect and clean
3. Check Power On/Off Switch and LED's
4. Test Power Supply and Fan
5. Test Console Cable Connectivity
6. Check Interface and Modules
7. Test Flash, DRAM and NVRAM
8. Check Firmware and Software Rev Levels
9. Save configuration
10. Review Boot Sequence
11. Make necessary repairs and recommended upgrades
12. 48 hour burn-in
13. Clean Chassis Exterior
14. Quality control inspection
15. Box equipment using anti-static bags and foam packaging
16. Prepare packaging lip with model numbers, serial numbers and customer PO#
17. Ship product
18. Notify the customer via email with the FED-EX tracking number and Invoice

Our goal is to support our customers in every step of their networking needs, from our 120-day industry leading Warranty to support after the sale. We are your one stop source for networking equipment repair and support.

Repair: